E-commerce and Home Delivery

White-Glove Services Made Easy

Furniture Final Mile / Home Delivery Services

Servicing every zip code across the 48 contiguous states, American West provides the quality and care you need in your business today. With more than 100 years of combined delivery excellence, the American West Family of Carriers is passionate about providing premium, in-home delivery service with the dependability you require.

With every delivery, you get:

  • Dedicated Account Management
  • Web Portal Track and Trace Access
  • EDI / API Connectivity
  • Always a 4-Hour Scheduled Delivery Window

White-Glove Premium

The premium service level provides product inspection at the final mile delivery hub prior to residential delivery; making final mile delivery absolutely seamless.

With our final mile delivery hubs typically less than 75 miles from the consumers home, it gives us an advantage to ensure a damage-free delivery.

Here’s what you get with White-Glove Premium:

  • Pre-Inspection at the final mile delivery hub
  • Delivery to select room of choice
  • 30-minute assembly time
  • Two-person delivery team
  • Box and debris removal
  • Scheduled delivery direct with the consumer
  • 4-hour delivery window
  • Signature required
  • POD
E-Commerce

The White-Glove No-Inspect Service

With this service level, we offer the same premium service without pre-inspection. This enables us to provide expedited transit times and keeps your consumers happy! 

White-Glove Service Includes:

  • Inspection of product upon arrival at consumer home
  • Delivery into select room of choice
  • 30-minute assembly time
  • Two-person delivery team
  • Box and debris removal
  • Scheduled delivery direct with the consumer
  • 4-hour delivery window
  • Signature required
  • POD

Threshold Delivery

Today’s consumers are busier than ever and often prefer to stage and assemble their own furniture. The Threshold home delivery option allows customers to do just that while still receiving a professional, hassle-free delivery.

Includes:

  • Two-person delivery with product delivered to the first dry area of consumer home
  • Scheduled delivery appointment direct with consumer
  • 4-hour delivery window
  • Signature Require
  • POD
Special Delivery Services

Contact Us

51 Zaca Lane,
Suite 120
San Luis Obispo, CA 93401

(800) 788-4534

Contact Us
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